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© Hosing Lee

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F.A.Q.

 

We will be pleased to answer anything you need to know, and perhaps we already did. Check out these frequently asked questions and otherwise contact us via email or through our Facebook page.

Is there a minimum age requirements to enter the event?

You need to be 18 or older to participate, otherwise you can still participate but accompanied by a parent or tutor.

I've registered myself in the event, what happens now?

First of all, welcome! Between now and then, there's still plenty for us to do, awards, themes, checkpoints, etc... but that's all on us, we'll keep you posted! You just sit back, relax, take your time to read the rules and practice, practice, practice...

About one month before race day we disclose the first and last CP, after that you just need to show up at CP1 with your ticket.

What can I bring into the event?

It mostly depends on which race format you plan to do. We advise you to read our Tips and Tricks section on our website for more insights on what to expect.

How can I contact the organiser with any questions?

You can use the contact form on our website or send us an email to info@urbanphotorace.com.

What's the refund policy?

Attendees can receive refunds up to 30 days before your event start date. Tickets are also transferable to other race events.

How do I know where to go and when to be there?

Before race day we will announce the location of the first and last checkpoint so that you can plan your arriving and departure of the city, in case you are traveling from afar.

Keep in mind that we will only announce the start and finish of the race so that you can plan your route in and out of the race, the other CPs will still be a secret until race day. You will find your next CP location on each of the Theme cards we hand out to you during race day. If you don't know where to go or how to get there, just ask the UPR team.

For the location of CP1, just keep checking the website or our social media for updates.

It's my first time and I have no idea what to do. What happens at CP1?

Checkpoint 1 is where we start the race. Once you arrive at CP1's location come to our UPR check-in desks to sign in and receive your participants package. Inside it you will find:

  • Your Participant Race ID / Info Map which you will have to carry with you at all times and show it at the following checkpoints to receive the stamp

  • An UPR Badge to let everyone know what you are doing. This normally helps when asking people to take photos of them.

  • Extra stuff and Goodies offered by our Sponsors

At 10:00 we'll officially start the day with a race briefing and the handout of the first Theme card with the first 3 themes of the day and the location of the next CP. From there you are free to start shooting your way to the next checkpoint.

What happens if I miss or can't be on time to one of the checkpoints?

Checkpoints are too cool to miss, but in the unfortunate event that you miss it, you'll be disqualified. We want to make it fair for everybody, that's why we have a schedule.

Can I do the race with a friend or join a group of other photographers?

Yes of course! The idea is that you get to know and meet other street savvy photographers, share experiences and enjoy the day together. You are still required to come to each checkpoint yourself and have your Participant Race ID stamped, but for the rest you are most welcome to enjoy everyone's company. 

Do i need to choose which race format to do before the race?

No you don’t. If you are not sure which race format to do yet, you can start the day with everyone and decide on the spot which race format to finish.

Remember that you can only move up the race formats, you cannot be half way the M and decide that you want to deliver your photos for the S. We need to make sure that everyone is playing on the same field and that wouldn’t be fair to the people who had to finish their race on time.

In any case it helps if you know before which race format you want to participate so that you can better plan your day.

How do I know if I'm disqualified, or if I did anything wrong?

Well... You won't, we're not in the business of giving bad news. Each participant is responsible for his/her submitted photos, you should check everything before you hand your photos to us. In any case there are very little reasons for disqualification, as long as you read and follow the rules you should be fine.

What happens if I can't make it to the event but have already paid for my inscription?

No worries, you can get a refund of your ticket up to one month before race day. Just find the confirmation mail you got when you bought the ticket, in it there will be a refund button that will take you to the refund process. If you have any problems with it just let us know.

I'm at the last checkpoint, now what?

Well done, you are almost done! Now you can sit down, open your laptop or pad and start selecting and editing your photos. The last CP will be open until the closing time of each race format but don't wait till then to deliver your photos, it might get crowded. Once you have your selection of photos, please rename them to the corresponding UPR name standards:

  • participant #_theme #_photo #) (e.g: 123_T1_01.jpg, 123_T1_02.jpg, 123_T1_03.jpg, etc...)

After all that is done you can transfer it to us directly via an USB pen drive or mail it to us by WeTransfer. DO NOT attach photos to the mail, please use WeTransfer or any other service alike to send the photos.

When will I know who won?

Aaaahh! The big question... That will be right after we hear it from our jury. If you get a call that sounds remotely like... "Hi, this is the UPR awesomeness comity, we would like to inform you... yada yada yada!" You'll know your in for a treat. :)

We know you will be eager to see who won, but you need to be patient, this is no easy task. The Jury will have to go through more than several thousands of photos, so you can imagine how much work and time that takes. We normally give the Jury several weeks to go through all of the photos and make their selection. We make the public winners announcement soon after that.

How can I see what the other participants did?

For that we have created a Facebook Group so that everyone can share their photos and experiences.